Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at verithonalex.
Information We Collect
When you use verithonalex's budget tracking platform, we collect different types of information to provide you with personalized financial management tools and improve our services.
Personal Information
- Name, email address, and phone number when you create an account
- Billing address and payment information for subscription services
- Profile information you choose to share, such as financial goals and preferences
- Communication preferences and customer service interactions
Financial Data
We collect financial information you voluntarily provide to help track your budget and expenses. This includes transaction categorizations, budget limits, income information, and spending patterns. We never store your actual bank login credentials – all bank connections use read-only access through encrypted third-party services.
Usage Information
We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on the platform, and device information such as IP address, browser type, and operating system.
How We Use Your Information
Your information helps us deliver, maintain, and improve verithonalex's services while ensuring your financial data remains secure and private.
- Provide personalized budget tracking and financial insights
- Send account notifications, security alerts, and service updates
- Process payments and manage your subscription
- Respond to customer support requests and technical issues
- Improve our platform features based on usage patterns
- Detect and prevent fraudulent activity or security breaches
- Comply with legal obligations and regulatory requirements
We never sell your personal or financial information to third parties. Any data analysis we perform is aggregated and anonymized to protect individual privacy.
Information Sharing and Disclosure
We maintain strict controls over who can access your personal information and only share data when necessary for service delivery or legal compliance.
Service Providers
We work with trusted third-party companies that help us operate our platform, including payment processors, cloud hosting services, and customer support tools. These providers are contractually required to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Canadian law, court order, or government request. This includes cooperating with law enforcement investigations or regulatory inquiries. We'll notify you of such requests unless legally prohibited from doing so.
Business Transfers
If verithonalex is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll provide notice and ensure the new entity honors this privacy policy.
Your Privacy Rights
Under Canadian privacy laws, including PIPEDA, you have important rights regarding your personal information. We make it easy to exercise these rights through your account settings or by contacting us directly.
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information in your profile
- Deletion: Request deletion of your account and associated data
- Portability: Export your budget data in a standard format
- Withdrawal of Consent: Opt out of non-essential data processing
- Complaint: File a complaint with the Privacy Commissioner of Canada
To exercise these rights, contact us at info@verithonalex.com with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Advanced encryption at rest for stored financial data
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Automated monitoring for suspicious activity
Operational Security
Our team follows strict security protocols, including background checks for employees with data access, regular security training, and principle of least privilege access controls. We maintain detailed audit logs and conduct quarterly security reviews.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
- Account information: Retained while your account is active plus 7 years
- Transaction data: Kept for the duration of your subscription plus 7 years for tax purposes
- Usage logs: Automatically deleted after 2 years
- Customer support records: Retained for 3 years after resolution
- Marketing communications: Until you unsubscribe or close your account
When you delete your account, we begin the data deletion process immediately. Some information may be retained in backups for up to 90 days, after which it's permanently removed from our systems.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our service is used.
Types of Cookies
- Essential cookies: Required for basic platform functionality and security
- Preference cookies: Remember your settings and customizations
- Analytics cookies: Help us understand usage patterns and improve our service
You can control cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality. We don't use third-party advertising cookies or sell your browsing data to advertisers.
Children's Privacy
verithonalex's budget tracking platform is designed for adults and is not intended for children under 18. We don't knowingly collect personal information from minors. If we discover we've collected information from someone under 18, we'll delete it promptly and may suspend the account.
Parents or guardians who believe their child has provided information to us should contact us immediately at info@verithonalex.com.
International Data Transfers
verithonalex operates primarily within Canada, and your data is stored on servers located in Canadian data centers. However, some of our service providers may process data in other countries with adequate privacy protections.
When data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions. We never transfer data to countries without adequate privacy protections.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.
We encourage you to review this policy regularly. Your continued use of verithonalex after policy changes indicates your acceptance of the updated terms. The effective date at the top of this policy indicates when it was last revised.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: info@verithonalex.com
Phone: +1 (902) 300-2743
Address: 192 Spadina Ave, Toronto, ON M5T 3B3, Canada
We typically respond to privacy inquiries within 2-3 business days.